Welcome to the New Britain Fire Department's Website!
The New Britain Fire Department, located in New Britain, Connecticut, is committed to protecting and preserving life, property, and the environment, in the most professional and courteous manner possible.
We protect a city of over 73,000 residents, within 13.4 square miles with eight fire companies and six fire stations, located strategically throughout the city to respond in a timely manner, to every area of New Britain. Our goal is to serve our community with the best in fire protection and offer a professional and dedicated response when citizens of New Britain call for help.
The New Britain Fire Department is honored to serve the citizens of the City of New Britain by providing a wide range of services, including fire suppression, emergency medical response, fire safety inspections, and education, mutual aid coverage, as well as many other services intended to meet the specific needs of our citizens.
Our dedication to continuous improvement leads us to a strong commitment to training and quality assurance in all phases of our operations. It requires that we keep current up with emerging technology and new techniques that will improve our abilities to provide the highest quality service possible.
Enjoy learning about the New Britain Fire Department and becoming better acquainted with our services. Keep in mind the men and women dedicated to protecting this community are our most important resource.
New Britain Fire Department
Mission Statement & Values
MISSION: To protect life, property, and the environment through professionalism and organizational effectiveness using highly trained professionals committed to exemplary service. To minimize community risks and improve the quality of life for all persons within New Britain.
VALUES: The New Britain Fire Department will be engaged in the community and recognized for exemplary lifesaving services, fire protection, prevention, and preparedness by investing in our employees and the people we serve as well as focusing on our five Core Values: Value, Integrity, Trust, Accountability, and Learning.